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The New Mexico Independent going forward

By | 11.16.11

I am writing today to announce the closure of the New Mexico Independent. After three and a half years of operation in New Mexico, the board of the American Independent News Network, has decided to shift publication of its news…

EIB hears more anti-cap-and-trade testimony

Mesa Verde 80
By | 11.10.11

While environmental activists played their part yesterday during demonstrations at the capitol building, going so far as to dress up as solar panels and to sing the tune of “You Are My Sunshine,” their counterparts, the anti-cap-and-trade contingency who has…

New Mexico’s largest university low in popularity

jobs-80
By | 11.10.11

Roughly one quarter of University of New Mexico students are unimpressed with the state’s flagship public school, according to a survey that questioned college students about their higher education experiences.

Posts Tagged Blue Cross and Blue Shield of New Mexico

‘Typo’ was cited as support for Blue Cross N.M. rate hike

By | 09.03.10 | 11:52 am

Blue Cross and Blue Shield of New Mexico attorney Paul Bardacke spent much of his time at last week’s Division of Insurance hearing on his client’s latest health insurance rate hike attacking Allan Schwartz, the Attorney General’s office’s independent expert who testified…

Blue Cross customers protest rate hike at hearing in Santa Fe

By | 08.26.10 | 1:53 pm

A contentious all-day hearing Wednesday left many Blue Cross and Blue Shield of New Mexico customers saying they see little hope for relief from a controversial 21.3 percent increase in their health insurance premiums. Even though the company’s cash reserves have now reached $7.2 billion, an expert witness for the Attorney General’s office’s, who reiterated earlier testimony that Blue Cross had not sufficiently documented its claimed cost figures, and whose analysis found the insurer’s rate filing had exaggerated company losses, said the 21 percent increase was “reasonable, given the circumstances.”

John Franchini takes helm at state insurance division

By | 08.23.10 | 5:56 pm

The state’s new Superintendent of Insurance, John Franchini, began work Monday — just two days ahead of a public hearing scheduled for Wednesday on the controversial Blue Cross and Blue Shield of New Mexico health…

State wants to revamp health insurance rate approval process

By | 08.12.10 | 12:51 pm

In light of public outrage over a controversial 21 percent increase in Blue Cross Blue Shield’s health insurance premiums — and revelations the increase may have been based partly on exaggerated losses — the New Mexico Division of Insurance is moving to require insurers to submit more information, including rate histories, when filing new rates.

Blue Cross accumulated record surpluses while raising rates, study shows

By | 07.23.10 | 9:03 am

Blue Cross and Blue Shield health insurance plans across the U.S. have raised policyholders’ rates while accumulating billions of dollars in surpluses – much more than necessary to protect the companies, according to a Consumers Union study released Thursday.

Blue Cross seeks delay for rate hike review, public hearing

By | 07.08.10 | 9:33 am

A planned public hearing on Blue Cross and Blue Shield of New Mexico‘s controversial health insurance rate hike may be delayed until September.

The company filed a motion July 2 with the state Insurance Division, saying the public hearing and division review of the rate hike should be delayed until the Supreme Court has ruled on the matter, because preparing for the public hearing would be time consuming and the court may toss the PRC’s decision to reverse approval of the hike. More …

Aetna withdraws Calif. health insurance rate hike request over ‘math errors’

By | 06.28.10 | 4:01 pm

Aetna has become the second health insurance company in California since April to scrap planned rate hikes, following revelations last week that “math errors” in the company’s application exaggerated justification for the proposed rate increase.

The company had sought a…

NM Insurance Division suspends Blue Cross Blue Shield rate hike approval

By | 06.23.10 | 8:40 am

Acting state insurance superintendent Johnny Montoya has suspended a controversial April 26 Blue Cross and Blue Shield of New Mexico health insurance premium rate increase settlement and ordered an Aug. 25 public hearing to review evidence in the case. But his order allows Blue Cross Blue Shield NM to continue to charge the higher rates until the August hearing.

BCBS rate hike complainant defects from settlement; seeks reversal over ‘conflict of interest’

By | 05.28.10 | 8:59 am

The Blue Cross Blue Shield New Mexico health insurance policyholder who signed off on last month’s controversial rate hike settlement, has asked the state Insurance Division to reverse its approval of that deal.

Jody Neal-Post submitted a…

Insurance Division approved Blue Cross rate hike without documentation of claimed losses

By | 05.26.10 | 8:56 am

Blue Cross Blue Shield of New Mexico did not provide the state Insurance Division with documentation for financial losses and expense figures cited as justification for last month’s controversial health insurance rate hike, Public Regulatory Commission (PRC) records show.

The company’s defense for failing to back up their figures with supporting evidence? Regulators did not ask for any.

Insurance Division staff have not required Blue Cross Blue Shield NM, or other health insurers, to submit documentation supporting rate increase requests, Blue Cross Blue Shield officials said, leading PRC Commissioner Jason Marks to describe the Division’s regulatory culture as “insufficiently skeptical.”

Rate hike application ‘not properly documented’

When the Attorney General’s office hired award-winning insurance rate analyst and former New Jersey insurance regulator Allan I. Schwartz as an independent expert to review Blue Cross Blue Shield’s rate hike filing, he reported that supporting documentation for most of the figures cited by the company was missing. And what little data was available, Schwartz concluded, contradicted the company’s claims.

The company’s requested rate hike was not justified, he concluded.

“The BCBSNM rate filing was not properly documented and supported,” Schwartz said in testimony to the Insurance Division March 2. “The filing did not provide sufficient documentation regarding numerous aspects of the BCBSNM rate calculation … Hence, the filing does not provide reasonable actuarial support for the proposed rate changes.”

Approving the rate hike would “continue a pattern of large rate increases for New Mexico health insurance consumers,” Schwartz cautioned, making it “increasingly difficult” for New Mexicans to afford individual health insurance.

The company presented numerous complex economic expense and loss indicators — variables such as “duration adjustments,” “deterioration adjustments,” and “annual deductible leverage.”

These figures were used to calculate an “Indicated Rate Change.”

Data presented contradicted BCBS claims

But the figures may have been smoke and mirrors, Schwartz suggested.

“The problem with the BCBSNM filing is that none of these various components … were documented or supported,” he said.

Where data was available, it contradicted Blue Cross Blue Shield’s claims, Schwartz found.

The “annual base trend” is an estimate of past financial losses. It is used to adjust projected future revenues from individual insurance policy premiums.

Schwartz calculated the company’s actual yearly loss trends on individual-market insurance policies over the past seven years and found they had varied between 4 and 8 percent — well below the 10 percent a year claimed by Blue Cross Blue Shield.

“Based upon this analysis, the loss values used in the BCBSNM rate filing are inflated and result in an excessive rate indication,” Schwartz said.

The Insurance Division and Attorney General’s office staff nevertheless negotiated a weekend rate settlement deal to raise Blue Cross Blue Shield rates by 21.3 percent for approximately 40,000 New Mexicans, without a public hearing that had been ordered by PRC commissioners. Former state insurance superintendent Morris “Mo” Chavez resigned in the face of outrage over the deal expressed by policyholders and PRC commissioners. Interim superintendent Tom Rushton, who helped negotiate the deal, subsequently resigned after PRC commissioners voted to direct him to vacate Chavez’s approval of the rate hike.

Parent company had surplus of $6.7 billion

Last month’s rate hike was just the latest of many, The Independent found. The Insurance Division had approved Blue Cross Blue Shield rate hikes every year since 2004, PRC documents show.

Blue Cross Blue Shield NM officials and former state insurance superintendent Morris “Mo” Chavez repeatedly raised the specter of the insurer’s solvency and financial losses. But asked about the financial condition of the insurer’s parent company, Health Care Service Corporation, Schwartz painted a very different picture, testifying the firm “has a strong financial position.”

“At year-end 2009, Health Care Services Corporation had a surplus of about $6.7 billion,” Schwartz testified, citing the corporation’s annual report.

In each year since 2004, the Insurance Division approved Blue Cross Blue Shield NM rate hikes. But for each year since 2005, Schwartz found, Health Care Service Corporation had a net income of at least $500 million, for a total net income of $4.4 billion.

Health Care Services Corporation’s net income last year exceeded $740 million, according to a May 25 online company profile.

Health Care Services Corporation’s annual report also showed “a much lower level of expenses” than Blue Cross Blue Shield NM claimed to the Insurance Division, Schwartz noted.

Blue Cross Blue Shield told state regulators that 26 percent of insurance premium revenues go to corporate expenses, but the parent company’s annual statement shows an 11 percent expense ratio, Schwartz said.

“While there may be an explanation for the dramatic difference in the expense ratios shown for Health Care Services Corporation as a whole and the values BCBSNM included in its filing, BCBSNM has not provided such an explanation,” Schwartz said.

Nor did the company include in their projected future losses, the savings resulting from disease prevention and wellness programs, Schwartz noted — even though those programs had explicitly been adopted to reduce policyholders’ medical claims costs.

Regulators did not request supporting documentation

Blue Cross Blue Shield did not provide supporting documentation for its claims because they were never asked to do so, according to company officials.

The Blue Cross Blue Shield rate increase filings included “everything required by the New Mexico Insurance Division,” Director of Actuarial and Underwriting Department Kevin Carr testified April 9, citing a Division checklist for rate increase filings. “We are not required by the NMID (Insurance Division) to include all of this documentation in our rate filing.”

“Based on my discussions and correspondence with the (Insurance Division) staff, they felt that our assumptions, including trend, were reasonable,” Carr testified.

Rate increase filings in New Mexico “generally do not include all of the underlying data”, Carr said. “In fact, based on my review of rate filings of other insurers in New Mexico, we generally provide much more information in our filings than most of the other insurers.”

Insurance Division staffers take insurers’ figures at face value, Carr’s testimony suggested.

For example, the 10 percent “annual base trend” figure Schwartz found to be inflated had been accepted by Insurance Division staffers even without the underlying data, Carr claimed.

“The 10 percent assumption for the annual base trend was specifically reviewed by and discussed with (Insurance Division) staff as part of the rate increase process, and they agreed that it was a reasonable assumption,” Carr said.

Insurance Division staff did not question the other figures, Carr said.

“The (regulatory) culture is insufficiently skeptical,” PRC Commissioner Jason Marks said. “On health care, the assumption is costs are just a national disaster and nothing can be done about it … that it’s unavoidable. But rates are rising faster than needed. There needs to be more skepticism, and related to that I’d like to see a different orientation. The regulator has a responsibility to make sure every penny passed on (to consumers) is required by law.”

Marks had described last month’s weekend rate hike settlement as “a back room deal,” a reference to the Insurance Division’s failure to hold public hearings.

The Division has a responsibility to confirm insurers have prudently incurred the expenses cited in rate change filings, Marks said.

“Just because there’s a cost in your accounting system doesn’t mean you accrued it responsibly and can pass it on to consumers,” Marks said.

PRC appoints new interim insurance superintendent (updated)

By | 05.20.10 | 4:24 pm

PRC Chairman David King’s executive assistant, Craig Dunbar, was named the state’s new interim insurance superintendent Thursday afternoon. Among Dunbar’s first tasks will be taking over the Blue Cross and Blue Shield of New Mexico rate hike fight as its new hearing officer, King told The Independent.

Blue Cross threatens lawsuit over rate hike fight

By | 05.20.10 | 1:38 pm

Attorneys for Blue Cross and Blue Shield of New Mexico have threatened to sue the Public Regulation Commission (PRC) if the Insurance Division vacates its controversial approval last month of a 21.3 percent health insurance rate increase. More …

PRC begins search for new interim state Insurance Superintendent

By | 05.18.10 | 4:33 pm

Former Insurance Superintendent Don Letherer presented his case to replace Thomas R. Rushton as interim state Insurance Superintendent, at a Public Regulation Commission (PRC) meeting Tuesday morning in Santa Fe.

Letherer’s contentious relationship with previous PRC commissioners, including his 2001 firing as Insurance Superintendent and 2002 civil rights lawsuit against the PRC, were not discussed, spokesman Gerald Garner said.

Interim state Insurance Superintendent Rushton to quit

By | 05.17.10 | 6:00 pm

Interim state Insurance Superintendent Thomas Rushton will retire effective June 22, Public Regulation Commission (PRC) Chairman David King confirmed Monday evening.

Rushton was appointed Interim Insurance Superintendent May 4, immediately upon the resignation of former superintendent Morris